We try our best to dispatch your order within 1 working day. Your goodies will be sent via a tracked next-day delivery service, this means the herbs will arrive much happier as they'll spend as little time in the dark on the road as possible.
Once the item is in transit our couriers will contact you with tracking information.
If you'd like your order to arrive on a specific day, do email us and we'll see what we can do. Should this be a gift we're super happy to include a special message from you to the lucky person!
At the moment we only ship within mainland UK, our apologies for any inconvenience.
Neighbours free delivery offer!
If you live close to the Superb HQ (you lucky devil) we offer free delivery within three working days, via bike or on foot! If your delivery address falls within the map below then simply enter the discount code IMYOURNEIGHBOUR at the checkout.
We aim to reduce, reuse or recycle wherever possible, so please excuse the appearance of some of our boxes! Where bubble wrap is used it is always biodegradable and our loosefill can be composted or added to household recycling. The plant carry cases are recyclable and recycled by us already, they are also super handy to carry on using for all sorts of purposes!
We always use recycled paper and our printing is sourced from sustainable, vegan printing companies.
We try our hardest to ensure your herbs are in their most fabulous condition when they arrive. Please be aware as they are living things they may differ slightly from the picture on our website. Understandably plants do not like a road trip, so they may just need a good drink of water and a few days to settle down. Some compost may have escaped in transit but this wont affect the health of the plant.
However, should you have any problems please email us as soon as you can including pictures of the item to email@example.com and we will try our best to resolve the issue.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund.